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How to Add CloudNetworks Exchange mailbox to Outlook365 cleint and export to .pst

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1. In Outlook 365, Click Files

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2. Click Account Settings

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3. Put in your Cloudnetworks email (eg: name@company.com.au), Expand "Advanced Options", Tick "Let me Setup manually", Click Connect

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4. Choose "Exchange 2013 or erlier"

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5. A security prompt will come up, Put in your username and password, NOTE: username is not email address. It is the username you use to login to Cloud Webmail, in most cases it is firstname.lastname

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6. Outlook will add the mailbox

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7. Outlook will ask how much local data you would like to copy, select the least amount as we will export to .pst

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8. Account successfully added

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9. Restart Outlook and you shall see the added mailbox

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10. See this page on how to export mailbox to .pst: 

https://support.cloudnetworks.com.au/hc/en-us/articles/360000677495-How-to-export-mailbox-or-a-folder-to-an-archive-pst-file-in-Outlook

 

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