This article will walk you through how to enable 2 Factor Authentication (2FA) for the Cloud Networks Portal.
Please ensure that you enroll a mobile device that you carry with you daily as you will require it to generate the unique 1 time, 6 digit code.
The Written Guide
Please follow the iPhone steps below or the Android ones, it all depends on your type of phone.
How to enroll in 2 Factor Authentication: iPhone Users
- Visit the App Store and search for "Google Authenticator" or click on the image below from your iPhone
- Once installed, launch the App
- Now on your computer visit www.cloudnetworks.com.au and click the Login at the top right.
- Choose Login with just username and password:
- Now enter in your Cloud username and Password.
- Once logged in click on the Apps button at the top of the screen
- Then click on 2FA Enrollment from the list of Apps
- Please login to the page presented
- Click Add Device
- Enter a name for your device (My Phone) and click Go
- When prompted with the following screen, please open the Google Authenticator (that you downloaded previously in step 1) app on your phone and Scan the QR code on your screen
- Once scanned successfully click Done and you should see the following screen confirming you have setup successfully
- To test all is working, simply press Test and enter the One Time Passcode (OTP) shown on your phone
- Close all browser windows.
- Browse to www.cloudnetworks.com.au and choose Log in with Two factor authentication (2FA) :
- Enter your username and password and your 2FA code.
- NOTE: You can now no longer login to https://apps.cloudnetworks.com.au, you will need to login via https://go.cloudnetworks.com.au from now on.
How to enroll in 2 Factor Authentication: Android Users
- Visit the Play Store and search for "Google Authenticator" or click on the image below from your Android phone
- Once installed, launch the App
- Now on your computer visit www.cloudnetworks.com.au and click the Login at the top right.
- Now enter in your Cloud username and Password.
- Once logged in click on the Apps button at the top of the screen
- Then click on 2FA Enrollment from the list of Apps
- Please login to the page presented
- Click Add Device
- Enter a name for your device (My Phone) and click Go
- When prompted with the following screen, please open the Google Authenticator (that you downloaded previously in step 1) app on your phone and Scan the QR code on your screen
- Once scanned successfully click Done and you should see the following screen confirming you have setup successfully
- To test all is working, simply press Test and enter the One Time Passcode (OTP) shown on your phone
- Close all browser windows.
- Browse to www.cloudnetworks.com.au and choose Log in with Two factor authentication (2FA) :
- Enter your username and password and your 2FA code.
- NOTE: You can now no longer login to https://apps.cloudnetworks.com.au, you will need to login via https://go.cloudnetworks.com.au from now on.
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