Cloud Networks Support Centre

Check out this video on how to setup your iPhone or iPad with access to your Cloud Desk and/or Cloud Apps. It's what makes the Cloud Networks Environment standout from the rest! You can access your entire environment on the go from any device, any where, any time. Check it out!

The Steps:

1. Download and install Citrix Workspaces for iOS from the App Store (this is a free app).
   
2. Once installed, launch the Citrix Workspaces app by tapping the icon
3. Accept the notifications message
4. When prompted click Get Started
   
5. Follow the correct section below according to your login method:
   • Login with 2FA
   • Login with Just Username and Password
     

Login with 2FA: 

1. Type in the Cloud Networks Environment Address which is https://go.cloudnetworks.com.au
   
2. Click Continue
3. This will bring you to the 2FA logon page
   
4. Enter the credentials, and click Submit
5. You should see a similar page as below screenshot once your login is successful
   
6. Now tap on the CloudDesk or CloudApp, I am using a CloudDesk as an example here:
   You should see the following:
   
7. All Done!

Login with Just Username and Password: 

1. Type in the Cloud Networks Environment Address which is https://apps.cloudnetworks.com.au
   
2. Click Continue
3. You should see the sign in page
   
4. Enter the credentials, and click Sign in
5. You should see a similar page as below screenshot once your login is successful
   
6. Now tap on the CloudDesk or CloudApp, I am using a CloudDesk as an example here:
   You should see the following:
   
7. All Done!