The Steps:
- Make sure Outlook is closed before setting up Outlook 2016
- Click Start, type Control Panel (just start typing)
- Click on Control Panel
- Click in the Search box from the top right
- Type Mail
- You should then see Mail (32-bit) within the results
- If you don't then click on the article here.
- If you do see this result Click Mail (32-bit)
- Click Show Profiles...
- This window will show if any other Outlook profiles exist, in this case there are 2 already present and the one named pk is the default one.
- As we are wanting to Add a new profile to Outlook and set as default profile
- Click Add...
- Give the Profile a unique name and press OK
- From the Auto Account Setup window fill in ALL details and click “Next”.
- Your name: <type your name here or the accounts name i.e. Payroll or Admin>
- E-mail Address: <The email address provided to you by Cloud Networks>
- Password: <The email address password provided to you by Cloud Networks>
- Once you press next give it up to 5-10min for your settings to be detected
- You may see a Windows Security Prompt like the one below
- When prompted for your credentials click More choices
- Click Use a different account
- You can now Enter the correct Username - i.e. hotsite\<username>
- As per the above picture you must include "hotsite\" in the Username field
- Tick Remember my credentials
- Click OK
- If all is correct you won't be prompted again for any password, if you continue to receive security prompts, check over the above steps and if still issues contact support@cloudnetworks.com.au
- This is what you should see if everything goes through correctly. Three Green Ticks
- Click Finish on the Congratulations! screen
- You will appear back at the Profile window, we now need to set this New Profile as the default one
- Use the Drop down as per the below image shows to set the default profile
- Click Apply then Ok once happy
- All done!
- Go ahead and Open Outlook to load your new mailbox
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