Cloud Networks Support Centre

Search for answers to your questions by entering keywords below, or look through our Support Centre FAQ's.

Need help? Call us on 1300 208 155.

How to setup email in Outlook 2016 – Windows 10



The Steps:

  1. Make sure Outlook is closed before setting up Outlook 2016
  2. Click Start, type Control Panel (just start typing)
  3. Click on Control Panel

  4. Click in the Search box from the top right
  5. Type Mail

  6. You should then see Mail (32-bit) within the results
    • If you don't then click on the article here.
    • If you do see this result Click Mail (32-bit)
  7. Click Show Profiles...
  8. This window will show if any other Outlook profiles exist, in this case there are 2 already present and the one named pk is the default one.
  9. As we are wanting to Add a new profile to Outlook and set as default profile
  10. Click Add...
  11. Give the Profile a unique name and press OK

  12. From the Auto Account Setup window fill in ALL details and click “Next”.
    • Your name: <type your name here or the accounts name i.e. Payroll or Admin>
    • E-mail Address: <The email address provided to you by Cloud Networks>
    • Password: <The email address password provided to you by Cloud Networks>
  13. Once you press next give it up to 5-10min for your settings to be detected
  14. You may see a Windows Security Prompt like the one below
  15. When prompted for your credentials click More choices

  16. Click Use a different account

  17. You can now Enter the correct Username - i.e. hotsite\<username>

  18. As per the above picture you must include "hotsite\" in the Username field
  19. Tick Remember my credentials
  20. Click OK
    • If all is correct you won't be prompted again for any password, if you continue to receive security prompts, check over the above steps and if still issues contact 
  21. This is what you should see if everything goes through correctly. Three Green Ticks

  22. Click Finish on the Congratulations! screen
  23. You will appear back at the Profile window, we now need to set this New Profile as the default one
  24. Use the Drop down as per the below image shows to set the default profile

  25. Click Apply then Ok once happy
  26. All done! 
  27. Go ahead and Open Outlook to load your new mailbox
Was this article helpful?
1 out of 1 found this helpful