Cloud Networks Support Centre

If your CloudDesk session starts playing up you can easily restart the session.
Check out the video or written instructions below.

The Steps:

1. Login to the Portal
2. On the main screen, hover over the Cloud Desktop icon.
   
3. The link Problem Connecting? will appear below the icon.
   
4. Click Problem Connecting? and click Restart in the “WARNING” dialog.
   
5. Your Cloud Desktop will now restart, as indicated on the screen this can take a few minutes.
   
   • Only perform this restart once and wait 5 min, if you still have issues with your CloudDesk contact us via support@cloudnetworks.com.au 
6. Your Cloud Desktop has restarted and is ready to used again.
   

Good work! If you have any questions just sing out. We are here to help.